Located in Canada, The USA or UK? We'll ship to you FREE of charge!

Frequently Asked Questions

I've heard some lash serums have bad side effects. Is the LashLuxury daily lash serum safe to use?

Yes! Our serum is a unique blend of soothing and hydrating natural ingredients combined with a powerful blend of lash enhancing peptides.The LashLuxury daily lash serum does not contain any toxins, drugs or chemicals known to cause irritation. It does not darken the skin surrounding your eye and it does not change the colour of your iris.


How do I apply the serum?

First, ensure that the eyelid is clean. Gently shake the tube and slowly draw out the applicator. Make sure to remove excess liquid from the tip of the applicator.

Apply to the lash line as you would an eyeliner.

Apply daily for 8 weeks to maximize the benefits. After 8 weeks you may apply every other day to maintain results.

One dip of the applicator is enough serum for both eyes.

 Note: Follow the link to see more product information on our natural lash serum. 


Where do you ship to?

If you are located within Canada, the USA or the UK we'll ship to you FREE OF CHARGE!

Shipping rates do apply for the rest of the world.


Can I use the LashLuxury daily lash serum if I have sensitive skin?

Our lash serum is not made with any toxic ingredients. It is hypoallergenic and non-irritating. If you do experience any irritation when using, apply every other day. If irritation continues, discontinue use for two weeks before starting a new routine.

Contact your ophthalmologist for more information.


Can I use the LashLuxury daily lash serum while pregnant or breastfeeding?

The daily lash serum has not been explicitly tested for safety during pregnancy or while breastfeeding. Even though the serum is gentle and non-toxic, we recommend that you check with your doctor before starting to use the daily lash serum, or any new beauty products, while pregnant or breastfeeding.


It has been three weeks and I haven't seen any results! Is it working?

Many customers begin seeing results after 3 weeks but don't get discouraged if you don't. The ingredients in our serum work to boost your eyelash growth cycle and should take 6-8 weeks before you see the full effects. 

Results may vary depending on factors such as age, sex and the frequency of application.

Additional factors may include environment, medication and health.


How long does a tube of LashLuxury daily lash serum last? 

A 2ml tube should last 2-3 months depending on level of usage. A 3.5ml tube should last 4-6 months depending on level of usage. A 6ml tube should last 10-12 months depending on usage.


Will the serum help with my brows?

Yes! The science behind the daily lash serum works to boost the fullness of your eyebrows as well. Maybe we should start calling it the daily lash and brow serum!?


Can I use this product with lash extensions?

LashLuxury is safe to use with eyelash extensions. The serum will nourish the roots of your real lashes which may help maintain the strength of your lashes while you are wearing extensions.

Apply the daily lash serum every other day while using extensions.


Want to learn more? 

Check out our Definitive Guide To Lash Serums