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Eyelash Serum - FAQ

How to apply lash serum - LashLuxury FAQ

I've heard some lash serums have bad side effects. Is the LashLuxury daily eyelash serum safe to use?

Yes! Our serum is a unique blend of soothing and hydrating natural ingredients combined with a powerful blend of lash enhancing peptides.

The LashLuxury daily lash serum does not contain any toxins, drugs or chemicals known to cause irritation.

It does not darken the skin surrounding your eye and it does not change the colour of your iris.

How to apply lash serum?

1. First, ensure your eyelid & eyelashes are clean and dry. Shake the serum in the bottle before removing the applicator and gently wipe the brush on the rim of the bottle to reduce any excess product. 

2. Apply a thin stroke of serum across your top lash line, as you would your eyeliner. No need to double dip and let this dry for a few minutes before applying mascara. (Starting with serum, ending with mascara is a good formula.) 

3. Apply daily for 3 months! 

Timeline: You may see results in as little as 3 weeks with maximum results achieved in 8-10 weeks. After 3 months, apply every second day to maintain results.


One dip of the applicator is enough serum for both eyes.

For best practises, apply in the morning. If you apply before bed you are more likely to rub your eyes, increasing the potential for irritation. 

While we have never received feedback of night time irritation, we want you to have the best experience possible with LashLuxury!

 Note: Follow the link to see more product information on our natural lash serum

Where do you ship your eyelash serum?

If you are located within Canada, the USA or the UK we'll ship to you FREE OF CHARGE!

Shipping rates do apply for the rest of the world.

Can I use the LashLuxury daily lash serum if I have sensitive skin?

Our eyelash serum is not made with any toxic ingredients. It is hypoallergenic and non-irritating. If you do experience any irritation when using, apply every other day. If irritation continues, discontinue use for two weeks before starting a new routine.

Contact your ophthalmologist for more information.

I have tried other lash serum brands and they caused my eyes to get red and really dried them out. Does this happen with LashLuxury?

We're proud to say that many of our customers first tried our Daily Lash Serum because they were looking for a more gentle, yet equally effective, alternative to other products on the market.

Our lash serum combines powerful peptides with soothing natural ingredients to boost your eyelashes.

Here is some background information on why you may have experienced side effects with other products.

Other lash serum brands use a compound group called prostaglandins to stimulate your eyelashes. Some of the common ones include:

  • Bimatoprost
  • Latanoprost
  • Isopropyl chloroprostenate
  • Dechloro Dihydroxy Difluoro Ethylcloprostenolamide

According to the mayo clinic here are some of the side effects of bimatoprost:

  1. Colour changes in the skin around the eyes
  2. Redness, burning, dry, or itching eyes
  3. Redness, pain, swelling of the eye, eyelid, or inner lining of the eyelid

We DO NOT use any prostaglandins in our lash serum. We do not consider it a clean beauty approved ingredient and we advise caution when using products that contain any ingredient with "prost" in the name. 

It has been three weeks and I haven't seen any results! Is it working?

Many customers begin seeing results after 3 weeks but don't get discouraged if you don't! The ingredients in our serum work to boost your eyelash growth cycle and should take 6-8 weeks before you see the full effects. 

Results may vary depending on factors such as age, sex and the frequency of application.

Additional factors may include environment, medication and health.

Can I use the LashLuxury daily lash serum while pregnant or breastfeeding?

The daily lash serum has not been explicitly tested for safety during pregnancy or while breastfeeding.

Even though the serum is gentle and non-toxic, we recommend that you check with your doctor before starting to use the daily lash serum, or any new beauty products, while pregnant or breastfeeding.

How long does a tube of LashLuxury daily eyelash serum last? 

A 2ml tube should last 2-3 months depending on level of usage. A 3.5ml tube should last 4-6 months depending on level of usage. A 6ml tube should last 10-12 months depending on usage.

Will the serum help with my brows?

Yes! The science behind the daily lash serum works to boost the fullness of your eyebrows as well. Maybe we should start calling it the daily lash and brow serum!?

Can I use an eyelash serum with lash extensions?

LashLuxury is safe to use with eyelash extensions.

  • The serum will nourish the roots of your real lashes which may help maintain the strength of your lashes while you are wearing extensions.
  • The serum is free from ingredients like oil which can impact your lash extension glue.
  • Naturally formulated eyelash serum for extensions.

Apply the daily lash serum every other day while using extensions.

Why does the price switch back to CAD at checkout, even though I don't live in Canada?

All orders are processed in CAD.

While the content of your cart is currently displayed in the currency you selected, you will checkout using CAD at the most current exchange rate.

Want to learn more? 

Check out our Daily Lash Serum product page.